Educate customers about no hidden charges in DCCBs unlike commercial banks: NAFSCOB chairman
K M Dayashankar
Win over confidence of customers
Cohesive team work ensured NABARD awards
KARIMNAGAR: Appealing the Karimnagar District Cooperative Central Bank (DCCB) officials to win over the confidence of the customers and do not let complacency set in, Chairman of NAFSCOB, TSCAB and Karimnagar DCCB Mr Konduru Ravinder Rao has called upon the bank officials to educate the people about the transparent services being provided at the DCCBs.
“Educate the customers that there are no hidden charges for any services being provided by the cooperative bank unlike the commercial banks”, he stated and informed the bankers to treat the customers with respect as they were supporting the bank for its successful functioning.
Mr Rao was felicitated by the Telangana Cooperative Central Bank employees association (TCCBEA) and the staff of the bank in Karimnagar town on Friday on the occasion of winning NABARD awards viz TSCAB emerging as best cooperative bank in the country and Karimnagar DCCB as the best cooperative bank in the South India on the occasion of 40th foundation day of NABARD recently.
Speaking on the occasion, the DCCB chairman attributed the winning of national awards due to the cohesive team work and appealed to the staff to continue the same spirit and remain at the top level in the country with integrity. Stating that the wellbeing of staff would be his top priority, he informed them to strengthen the banks and PACS to provide better services to customers.
Appreciating the bank staff for their relentless services even during the pandemic situation, he said that the bank staff had risked their lives and participated in the recovery of loans and added that two of the staff members had succumbed to the deadly virus also. He also thanked the NABARD for recognising the services of KDCCB and awarding them for excelling in all the 16 parameters.
DCCB CEO N Satyanarayana Rao congratulating the staff for winning the NABARD national award urged the employees to maintain good customer relation, speedy disposal of applications for loans and achieve the target of making business of Rs 5,000 crore during this financial year. He said that the bank had made several strides during the last one and half decade and winning accolades throughout the country for its relentless service to customers including the farmers.
DCCB director P Mohan Reddy called upon the employees to uphold the top position of the bank with their continuous efforts to serve the customers to the best. General managers’ B Sridhar and Riazuddin, PACS chairmen Tirupathi Reddy, Bhaskar Rao and Manohara Reddy, TCCBEA Chief vice president Srikanth, district president Hanumantha Rao, union leaders Lavanya, Anitha and others were also present.
