Customer service is crucial to banks growth and progress: Konduru Ravinder Rao
K M Dayashankar
Medak DCCB teams visit Karimnagar DCCB to study its success
KARIMNAGAR: Konduru Ravinder Rao, chairman NAFSCOB, TSCAB and Karimnagar DCCB, has said that good customer service is crucial to banks’ growth and progress. “Customer is God and it is because of them, we are at this level. If they are good, then the bank is good and the employees are good”, he pointed out.
Mr Rao was interacting with the Medak district cooperative central bank team led by its chairman Ch Devender Reddy, directors and officials of the bank, who visited the Karimnagar DCCB on Monday to inspect its functioning and study its success formula and winning several national awards including NAFSCOB and NABARD. After day-long interaction with the DCCB CEO N Satyanarayana and other bank officials, the Medak DCCB team had an interaction with the Karimnagar DCCB chairman Ravinder Rao in the evening.
On this occasion, Mr Ravinder Rao said that the Karimnagar DCCB was making strides only because of teamwork with a good Captain. The bank gives loans and ensures that they were grounded and accord priority for the recovery of the loans, he stated. Reacting to a query about how the Karimnagar DCCB could increase its deposits, he said that “We have won over the confidence of the customers and they do trust us”.
He also said that the Karimnagar DCCB stands third in doing business on par with any commercial bank after the State Bank of India (SBI) and Union Bank of India (UBI). “We had also diversified our business activities along with lending agricultural loans to reap riches”, he stated and added that the Karimnagar DCCB was a brand in the integrated district.
He also informed that the Medak DCCB authorities to make the recovery of loans a continuous process instead of launching only a special drive during the end of the financial year. Stating that the Karimnagar DCCB had set a target of doing Rs 5,000 crore business during this financial year, he said that they would be competing with Medak DCCB for the progress.
Medak DCCB chairman Ch Devender Reddy called upon his bank officials to follow the footsteps of Karimnagar DCCB to make profits and diversify the business activities. Karimnagar DCCB CEO explained about the performance and growth of the Karimnagar DCCB from incurring losses to the tune of Rs 57 crore in 2005 to making profits of Rs 51 crore during the last financial year. General Managers’ B Sridhar and Riazuddin and others were also present.
11 thoughts on “Customer service is crucial to banks growth and progress: Konduru Ravinder Rao”
Thank you for every other magnificent article. The place else may anybody get that kind of info in such an ideal approach of writing? I have a presentation next week, and I’m at the search for such information.
Does your blog have a contact page? I’m having a tough time locating it but, I’d like to shoot you an email. I’ve got some recommendations for your blog you might be interested in hearing. Either way, great site and I look forward to seeing it grow over time.
I’m really loving the theme/design of your weblog. Do you ever run into any browser compatibility problems? A handful of my blog visitors have complained about my website not working correctly in Explorer but looks great in Opera. Do you have any suggestions to help fix this issue?
It is really a great and useful piece of info. I am glad that you shared this helpful info with us. Please keep us up to date like this. Thank you for sharing.
Very interesting details you have mentioned, appreciate it for putting up.
We’re a group of volunteers and starting a new scheme in our community. Your web site offered us with valuable information to work on. You’ve done a formidable job and our whole community will be grateful to you.
It?¦s actually a cool and helpful piece of info. I am happy that you just shared this helpful information with us. Please keep us informed like this. Thank you for sharing.
Thanks for sharing excellent informations. Your site is very cool. I am impressed by the details that you’ve on this blog. It reveals how nicely you perceive this subject. Bookmarked this web page, will come back for more articles. You, my friend, ROCK! I found simply the information I already searched everywhere and just could not come across. What a perfect web-site.
I have been browsing on-line more than three hours as of late, but I by no means found any interesting article like yours. It is beautiful value enough for me. Personally, if all website owners and bloggers made just right content as you did, the net will probably be much more useful than ever before.
I will right away grab your rss as I can not find your e-mail subscription link or e-newsletter service. Do you’ve any? Please allow me recognise so that I could subscribe. Thanks.
Great – I should definitely pronounce, impressed with your site. I had no trouble navigating through all the tabs as well as related information ended up being truly easy to do to access. I recently found what I hoped for before you know it in the least. Quite unusual. Is likely to appreciate it for those who add forums or something, site theme . a tones way for your customer to communicate. Excellent task..